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RETURN & REFUND POLICY
If you are not satisfied
with your product purchase please call 1-800-707-8725 for a
Return Product Authorization (RPA) request within 30 calendar days of
receipt of the product. If the product is returned in the original box with
the original packing material and invoice within 10 days of your call we
will exchange it or offer you a refund based on the original payment for the
product only. No shipping charges will be refunded. All returns must be sent
to us pre-paid. Items sent COD, “freight collect” or “third party” will not
be accepted. If sent by US Mail, it must be sent registered, return receipt
and insured. Packages returned incomplete will not be accepted. We reserve
the right to refuse returns that do not meet the above conditions.
PAYMENT METHODS
Credit Card
- You may pay by credit card no matter which ordering method you use
(Internet or Phone). At the time your order is placed, Better Living With
Air & More, Inc., obtains a pre-approval from the credit card company for the
amount of the order. Credit card billing occurs when the order ships. Better
Living With Air & More, Inc., accepts VISA, MASTERCARD. Discover, Amex.
Cashiers check or Money
Order - Better Living With Air & More, Inc., accepts cashier’s checks and money orders as valid
forms of payment. Personal checks or business checks are not accepted. If
you wish to pay by cashier’s check or money order you may order by phone at
1-800-707-8725. The cashier’s check or money order must be payable to Better
Living With Air & More, Inc. and include your web order number. Please mail
your payment to:
Better Living with Air &
More, Inc.
PO Box, 585
Stormville, N.Y. 12582
We must receive your
payment within 10 calendar days or your order will be canceled.
Fraudulent Credit Card
Charges – All
requests to negate charges are investigated by our technical department and
legal department. If you make a fraudulent claim of unauthorized card usage
we will report this to the credit card services. This report may result in
cancellation of your card services and put negative information on your
credit report.
SALES TAX
Better living with air & more, product purchases will include sales tax
based on the ship-to location and the sales tax rate in effect at the time
of shipping. If you phone in your order, one of are sales representative
will provide the final dollar total of your order including tax and any
applicable shipping charges at the time you place your order. The proof of
purchase that Better Living with Air & More
mails to you will include applicable sales tax.
ORDER PROCESSING
The estimated shipment
date on your order is based on product availability, payment processing time
and warehouse processing time and does not include shipping transit time.
Shipping transit time is the length of time it will take for the package to
travel from our warehouse to your shipping address. Payment processing will
not begin until we receive all the information we need and full payment or a
full authorization in the case of credit card orders. Orders place on the
weekend or on a holiday will begin payment processing the next business day.
Business days are Monday through Friday, excluding Federal holidays.
PRODUCT WARRANTY
All products
carry a one year Limited Warranty against defects in materials and
workmanship.
OTHER TERMS AND
CONDITIONS
Better Living With Air & More, Inc., is not responsible for typographical errors in its advertising or
promotional materials.
Better Living With Air & More, Inc., reserves the right to change the terms and conditions of sale at any
time.
No Better Living With Air & More, Inc., employee or agent has the authority to vary the company’s policies
or the terms and conditions governing any sale.
HOURS OF OPERATION
If you would like product
and pricing information our Better Living With Air & More, Inc., staff is
available to assist you from 7 a.m. to 11 pm EST at 1-800-707-8725
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